Service Providers

Services are provided under the direction and supervision of the consulting therapists & specialists as well as Community Solutions Supervisors.

Why choose the Community Solutions team?

Local

They know your community and already have excellent community contacts of benefit to the individual.

Qualified

Staff are selected based on their education & experience working with ABI. Training keeps their skills sharp and ensures exceptional support.

Knowledgeable

Staff engage in behavioural management interventions, and are knowledgeable in goal development and use of compensatory strategies.

Flexible

All staff make themselves available to suit the needs of the individuals, not the other way around.

Employees

Community Solutions’ staff are are fully insured, expertly trained, professionally skilled and accountable for their actions.

Supervised

All staff are monitored closely by a local supervisor who is skilled and experienced in providing ABI services within the community.

What is a rehabilitation support worker?

Rehabilitation Support Workers are one-to-one workers who provide teaching and rehabilitation assistance to individuals who have an acquired brain injury. This assistance is provided in everyday places such as home, school, work, and community.

All Community Solutions RSWs:

  • are local – they know the community and already have excellent community contacts of benefit to the individual;
  • must meet the most rigid standards in our hiring practice by having recent practical experience and education;
  • are screened, reference-checked extensively, interviewed in-depth and have their registrations verified;
  • obtain extensive orientation so that they know exactly what is expected and are ready to begin work fully prepared;
  • are trained to function as part of the complete team, working towards the same goal;
  • receive comprehensive ABI training;
  • must possess a degree or diploma from a recognized university or college in a relevant field of practice
  • must hold current CPR, First Aid, and Non-Violent Crisis Prevention & Intervention Certificates to maintain employment;
  • are required to have an annual physical examination, as part of the employment agreement; and
  • are bonded, covered by WSIB, and insured for liability.

What does a rehabilitation support worker do?

Rehabilitation Support Workers provide service under the direction of a Regulated Health Care Professional, such as an Occupational Therapist, Physiotherapist, Psychologist, Speech & Language Pathologist, Social Worker, Physician, or Nurse. The Rehabilitation Support Worker’s job is to implement the recommendations of the therapist(s) in a functional context – that is, real life settings – by teaching the individual ways of adapting to new challenges that may be faced after an injury. They can also help to teach family members, employers, and community members how to interact with the individual in a new way that will assist in and promote the individual’s recovery. Rehabilitation Support Workers have an advanced level of training and education that permits them to provide retraining and treatment under the direction of therapists; they do not act as friends or companions but rather as teachers, facilitators, educators, coaches, and mentors in real life settings.

What will the rehabilitation support worker teach?

The Rehabilitation Support Worker facilitates the attainment of functional skills and tasks that enable the individual to regain as much independent function as possible for every day routines. For example, after a brain injury, an individual may have difficulty in organizing their day, planning how to accomplish what they need to do, or remembering how to do it. In this case, a Rehabilitation Support Worker works along with the individual to sort through options, manage daily schedules, and record and organize the information needed to cope with day-to-day life. If the individual has a physical therapy program, the Rehabilitation Support Worker may accompany them, and even work along with them, helping them to keep track of what exercises are to be done and ensure that safety guidelines are followed. Treatment and/or teaching plans are developed in consultation with the Rehabilitation Team in a way that suits the individual’s particular range of post-injury issues, as well as taking into account the pre-injury goals and lifestyle of the individual and their family members. A main focus of the Rehabilitation Support Worker will be to help the individual and those around them determine the best ways of doing old tasks in a new way, by teaching compensatory strategies geared specifically to that person’s needs and abilities. As these strategies are learned, individuals require less support and ultimately move towards increased independence for daily tasks.

How do I arrange to get a rehabilitation support worker?

The Regulated Health Professional(s) that make up the Rehabilitation Team for the individual are best suited to determine if a Rehabilitation Support Worker would be appropriate in meeting an individual’s needs.

What is a personal support worker?

A Personal Support Worker is a one-to-one worker who assists an individual with a brain injury or spinal cord injury manage their daily needs by providing them with personal care and physical assistance in their home and community.

All Community Solutions PSWs/Attendants:

  • are local – they know the community and already have excellent community contacts of benefit to the individual;
  • must meet the most rigid standards in our hiring practice by having recent practical experience and education;
  • are screened, reference-checked extensively, interviewed in-depth and have their registrations verified;
  • obtain extensive orientation so that they know exactly what is expected and are ready to begin work fully prepared;
  • are trained to function as part of the complete team, working towards the same goal;
  • receive comprehensive ABI training;
  • must possess a certificate from a community college or private institution in Canada;
  • must hold current CPR, First Aid, and Non-Violent Crisis Prevention & Intervention Certificates to maintain employment;
  • are required to have an annual physical examination, as part of the employment agreement; and
  • are bonded, covered by WSIB, and insured for liability.

What does a personal support worker do?

A Personal Support Worker either does, or helps with, regular daily activities that are necessary to manage personal care and household tasks. They may also assist individuals while attending regular community tasks such as appointments, shopping, and recreational activities. The individual is encouraged to do as much as they are able, but the emphasis is on getting the task done and having the necessary support to make it happen. After a brain injury or spinal cord injury, the individual may have difficulty in managing activities of daily living and personal care on their own. Performing basic everyday tasks may take up a good part of their day and all their energy, leaving little time or energy for anything else.

The individual may also have specific physical needs that require regular attention as determined by a Health Care Professional. A Personal Support Worker can assist with bathing, dressing, personal hygiene, transfers, light housekeeping, shopping, meal preparation, and companionship, and numerous other duties including those duties recommended by the Health Care Provider.

How do I arrange to get a personal support worker to help?

Regulated Health Professional(s) that make up the Rehabilitation Team will be best suited to determine the need for a Personal Support Worker. This might be a Physician, Nurse, Occupational Therapist, Physiotherapist, or other medical professional. Service from a Personal Support Worker can be arranged at the recommendation of the Health Professional.

With one to one (1-1) rehabilitation, care, and assistance, Community Solutions can help you in many ways - person to person.

To see if one of our Rehabilitation Support Workers or Personal Support Workers is what you’ve been looking for, call
Barbara Claiman today at 905-349-2020 or email info@commsolltd.com